Reservations for the Zoo and BIG TIME are non-refundable. The Zoo is open rain or shine. Changes can be made to reservation day/time (pending availability) up until 11:59 p.m. the night before your visit. After that time, admission and BIG TIME reservations are final, and changes cannot be made.
While inside any building and in designated exhibits, all guests ages 2 and up must wear a mask, face covering or face shield, for the safety of our guests, staff and animals. Guests who are fully vaccinated will be permitted to be without face coverings in outdoor locations.
Members can have one reservation per membership at a time for up to the number of adults and children covered by their memberships.
BIG TIME: LIFE IN AN ENDANGEROUS AGE is an immersive multi-sensory experience featuring 24- life-size, animatronic dinosaurs that will transport you back to when these giants roamed the Earth. BIG TIME is not included in general admission tickets. Hurry--BIG TIME will go extinct on October 31!
Advance tickets are required for all ticket buyers and members for BIG TIME and are available for purchase during your reservation process. Space is limited--book early!
For questions regarding reservations, please visit email [email protected].