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FREQUENTLY ASKED QUESTIONS

Q: How do I join the Zoo?

A: You can become a member right away! Join online or call the Membership Department seven days a week, 8:30 am to 4:30 pm, at 215-243-5254. You can also join at the Zoo, but we strongly recommend you purchase online and print your confirmation at home to avoid lines.

Q: How long will my membership last?

A: Memberships are valid for one full year (365 days), so you can visit year-round! Please note that the Zoo is closed Thanksgiving Day, December 24-25, December 31 and January 1. Rarely, the Zoo will close for weather or operational issues. Unscheduled closures will be announced as early as possible on Facebook and this website.

Q: Is there special parking for members?

A:  Members may park in any of the Zoo's lots free of charge (one car per visit). All lots are available on a first-come, first-served basis. Parking lots are located on 34th Street and on Girard Avenue. Please use your valid membership card or Internet confirmation and photo ID to obtain parking privileges.

Q: Why do I have to show a photo I.D. when I use my card to enter the Zoo?

A: As a nonprofit organization, we rely heavily on membership and attendance for support. To prevent misuse of your membership card, we ask that you show a photo I.D. We appreciate your understanding.

Q: Must I accompany my guests?

A: Yes. At least one named member must accompany guests for all memberships with guest privileges.

Q: Can I include my grandchildren on my membership?

A: Yes. For Family memberships and above, up to six grandchildren under the age of 18 may be included. Names and birthdates of all grandchildren covered by the membership are required.

Q: My membership card has been lost/stolen. Can I request a new card?

A: Yes, there is a $10 fee to replace lost or stolen cards. Please call 215-243-5254 to order your replacement card.

Q: When will I get my membership card?

A: Your membership card will be mailed within two weeks. You may pick up a one-day pass if you have not received your card. Just stop by member services, with ID, to pick up a one day pass.

Q: Can I use my Philadelphia Zoo membership at other zoos and aquariums?

A: Yes. The Zoo participates in a reciprocal program with zoos and aquariums across the country that entitles Philadelphia Zoo members to discounted admission. We recommend you contact the zoo or aquarium prior to your visit to confirm their policies. View the complete list of reciprocal zoos and aquariums

Q: Can a friend or family member use my membership card?

A: Memberships are nontransferable and valid only for those individuals listed on the card and their children covered by the membership (if applicable). A third adult name may be added to Family and Family Plus membership cards for $35. A third adult name may be added to Family Deluxe memberships for $50. Please call Member Services at 215-243-5254 to add an adult to your membership. Names on cards may not be changed until the membership is renewed.

Your family members who are current college students may purchase Student memberships for $50. This includes free admission for one year for one student cardholder, along with one guest each visit. Parking is not included. Student memberships must be purchased at the box office; valid student ID is required.

Remember, photo ID is required to park and enter the Zoo. The Zoo reserves the right to deny access and/or revoke memberships without refund for fraud or misuse.

Q: Can I apply the cost of my general admission tickets towards a membership?

A: Yes, but you must purchase your membership within five days of your visit. Please note that some exceptions do apply. Please call for more details.

Q: Can I purchase a membership as a gift?

A. Yes. Currently gift memberships can be purchased by calling 215-243-5254, 8:30 a.m. to 4:30 p.m. Please have the names and birthdates for the gift recipients ready. Zoo gift certificates are also available online. Gift certificates can be redeemed at any time by the recipient for memberships, tickets, parking, food purchases, and attractions. Print your gift certificate immediately for the perfect last-minute gift!

Renewing a gift membership for someone? Please call 215-243-5254 and our Member Services team can assist you.

Zoo gift certificates are also available online. Gift certificates can be redeemed at any time by the recipient for memberships, tickets, parking, food purchases, and attractions. Print your gift certificate immediately for the perfect last-minute gift!

Q. Are business or group memberships available?

A. Memberships are for personal household use only. Businesses and groups may purchase tickets at the group rate by calling 215-243-5235.

Q. Can my membership be used when I visit with a group?

A. A membership that is valid at the time of the visit may be used for free admission for a student, chaperone or teacher who is a member.  Guest admission does not apply to other individuals in the group.

Upcoming Events

The events below are open to public. Check out special events and exclusive previews available for Members and Friendsof the Philadelphia Zoo.


Easter Bunny Brunch

April 15, 16 9:30 a.m. to 11:00 a.m.
11:30 a.m. to 1:00 p.m.

Run Wild for the Zoo

April 30 7:00 a.m. - 10:00 a.m.

Member Morning Stroll

May 14 8:30 a.m.-9:30 a.m.

PECO Primate Jungle Days

June 10, 11 10:00 a.m. - 4:00 p.m.

Member Morning Stroll

June 11 8:30 a.m.-9:30 a.m.

Rock 'n' Roar

June 13 11:00 a.m.-12:00 p.m.

Summer Ale Festival

June 24 7:00 p.m. - 10:00 p.m.

Rock 'n' Roar

June 27 11:00 a.m.-12:00 p.m.

Rock 'n' Roar

July 11 11:00 a.m.-12:00 p.m.

Member Morning Stroll

July 15 8:30 a.m.-9:30 a.m.

Member Evening

July 19 6:00-8:30 p.m.

Member Morning Stroll

July 22 8:30 a.m.-9:30 a.m.

Rock 'n' Roar

July 25 11:00 a.m.-12:00 p.m.

Member Morning Stroll

August 5 8:30 a.m.-9:30 a.m.

Rock 'n' Roar

August 8 11:00 a.m.-12:00 p.m.

Member Morning Stroll

August 13 8:30 a.m.-9:30 a.m.

Member Evening

August 20 6:00-8:30 p.m.

Rock 'n' Roar

August 22 11:00 a.m.-12:00 p.m.

Member Morning Stroll

September 4 8:30 a.m.-9:30 a.m.

Member Morning Stroll

October 9 8:30 a.m.-9:30 a.m.

Boo at the Zoo

October 21, 22, 28, 29 10 a.m.-4:00 p.m.

Member Morning Stroll

November 18 8:30 a.m.-9:30 a.m.

Closed on Thanksgiving Day

November 23  

Breakfast with Santa

December 2, 3, 9, 10 8:00 a.m.-9:30 a.m.

Zoo Noel

TBD TBD

*Events marked with an asterisk are brought to the Zoo by featured outside organizations and hosted by Philadelphia Zoo. Please contact the organizer for event details.

Reciprocal Zoos

One of the many benefits of a Philadelphia Zoo membership is discounted admission to more than 100 zoos across the country. Now, when you travel, you can experience how zoos work together to save and protect wildlife around the world. You can also be proud that, as a member of the Philadelphia Zoo, you help support these efforts.
 
Reciprocal zoos offer free or discounted admission with your Philadelphia Zoo membership card and a secondary form of identification. We strongly recommend that you contact the zoo or aquarium you wish to visit for complete information regarding their reciprocity programs and policies. Please note that this discount applies only to the named adults and children under 18 on the membership - guest privileges do not apply.

The Philadelphia Zoo offers 50% off admission to current members of the zoos listed below. Please be sure to have your valid zoo membership card, along with another form of identification, when you arrive. Please note that this discount applies only to the named adults and children under 18 on the membership - guest privileges do not apply. Reciprocal admission tickets are available at any membership or ticket window.

State City Zoo or Aquarium
AL Birmingham Birmingham Zoo
AK Seward Alaska SeaLife Center
AZ Phoenix The Phoenix Zoo
Tucson Reid Park Zoo
AR Little Rock Little Rock Zoo
CA Atascadero Charles Paddock Zoo
Eureka Sequoia Park Zoo
Fresno Fresno Chaffee Zoo
Los Angeles Los Angeles Zoo
Oakland Oakland Zoo
Palm Desert The Living Desert
Sacramento Sacramento Zoo
San Francisco Aquarium of the Bay
San Francisco San Francisco Zoo
San Jose Happy Hollow Zoo
San Mateo Curi Odyssey (formerly Coyote Point Museum)
San Pedro Cabrillo Marine Aquarium
Santa Ana Santa Ana Zoo
Santa Barbara Santa Barbara Zoo
CO Pueblo Pueblo Zoo
CT Bridgeport Connecticut's Beardsley Zoo
DE Wilmington Brandywine Zoo
DC Washington Smithsonian National Zoological Park
FL Jacksonville Jacksonville Zoo and Gardens
Melbourne Brevard Zoo
Miami Zoo Miami
Myakka City Lemur Conservation Foundation
Sanford Central Florida Zoo & Botanical Gardens
Sarasota Mote Marine Aquarium
St. Augustine Alligator Farm Zoological Park
Tampa Tampa's Lowry Park Zoo
Tampa The Florida Aquarium
West Palm Beach Palm Beach Zoo
GA Albany Chehaw Wild Animal Park
Atlanta Zoo Atlanta
ID Boise Zoo Boise
Idaho Falls Idaho Falls Zoo at Tautphaus Park
IL Bloomington Miller Park Zoo
Chicago Lincoln Park Zoo
Decatur Scovill Zoo
Peoria Peoria Zoo
Springfield Henson Robinson Zoo
Wheaton Cosley Zoo
IN Evansville Mesker Park Zoo & Botanic Garden
Fort Wayne Fort Wayne Children's Zoo
South Bend Potawatomi Zoo
IA De Moines Blank Park Zoo
Dubuque National Mississippi River Museum & Aquarium
KS Emporia David atraylor Zoo of Emporia
Garden City Lee Richardson
Hutchinson Hutchinson Zoo
Manhattan Sunset Zoo
Salina Rolling Hills Zoo
Topeka Topeka Zoological Park
Wichita Sedgwick County Zoo
KY Louisville Louisville Zoological Garden
LA Alexandria Alexandria Zoo
Baton Rouge BREC's Baton Rouge Zoo
MD Baltimore The Maryland Zoo in Baltimore
Salisbury Salisbury Zoo
MA Attleboro Capron Park Zoo
Boston Franklin Park Zoo (Zoo New England)
Boston Museum Of Science
New Bedford Buttonwood Park Zoo
Stoneham Stone Zoo (Zoo new England)
MI Battle Creek Binder Park Zoo
Detroit Detroit Zoological Society
Grand Rapids John Ball Zoological Garden
Lansing Potter Park Zoological Gardens
Saginaw The Children's Zoo at Celebration Square
MN Apple Valley Minnesota Zoo
Duluth Lake Superior
St. Paul Como Park Zoo
MS Jackson Jackson Zoological Park
MO Eureka Endangered Wolf Center
Kansas City Kansas City Zoo
Kansas City Sea Life Aquarium
Saint Louis Saint Louis Zoo
Springfield Dickerson Park Zoo
NE Lincoln Lincoln Children's Zoo
Omaha Omaha's Henry Doorly Zoo & Aquarium
Scottsbluff Riverside Discovery Center
NH Holderness Squam Lakes Natural Science Center
NJ Cape May Cape May County Park and Zoo
Paramus Bergen County Zoo
West Orange Turtle Back Zoo
NM Alamogordo Alameda Park Zoo
Albuquerque ABQ BioPark
Carlsbad Living Desert Zoo & Gardens State Park
NY Buffalo Buffalo Zoo
Millbrook Trevor Zoo
Rochester Seneca Park Zoo
Staten Island Staten Island Zoo
Syracuse Rosamond Gifford Zoo at Burnet Park
NC Asheboro North Carolina Zoological Park
Asheville Western North Carolina Nature Center
Atlantic Beach North Carolina Aquarium at Pine Knolls Shores
Greensboro Greensboro Science Center
Kure Beach North Carolina Aquarium at Fort Fisher
Manteo North Carolina Aquarium at Roanoke Island
ND Bismarck Dakota Zoo
Fargo Red River Zoo
Minot Roosevelt Park Zoo
Wahpeton Chahinkapa Zoo
OH Akron Akron Zoological Park
Cincinnati Cincinnati Zoo & Botanical Garden
Cleveland Cleveland Metro parks Zoo
Columbus Columbus Zoo and Aquarium
Cumberland the Wilds
Dayton Boonshoft Museum of Discovery
Port Clinton African Safari Wildlife Park
Toledo The Toledo Zoo
OK Oklahoma City Oklahoma City Zoo & Botanical Garden
Tulsa Tulsa Zoo
OR Portland Oregon Zoo
Winston Wildlife Safari
PA Erie Erie Zoological Society
Hershey ZOOAMERICA North American Wildlife Park
Norristown Elmwood Park
Pittsburgh National Aviary
Schnecksville Lehigh Valley Zoo
RI Providence Roger Williams Park Zoo
SC Columbia Riverbanks Zoo & Garden
Greenville Greenville Zoo
SD Sioux Falls Great Palins Zoo & Delbridge Museum
Watertown Bramble Park Zoo
TN Chattanooga Chattanooga Zoo at Warner Park
Knoxville Knoxville Zoological Gardens
Memphis The Memphis Zoo
Nashville Nashville Zoo, Inc.
TX Abilene Abilene Zoological Gardens
Brownsville Gladys Porter Zoo
Corpus Christi Texas State Aquarium
Dallas Dallas Zoo
El Paso El Paso Zoo
Houston Houston Zoo
Lufkin Ellen Trout Zoo
San Antonio San Antonio Zoo
Tyler Caldwell Zoo
Waco Cameron Park Zoo
UT Salt Lake City Utah's Hogle Zoo
Salt Lake City Tracy Aviary
VA Norfolk Virginia Zoo
Roanoke Mill Mountain Zoo
WA Seattle Woodland Park Zoo
Tacoma Point Defiance Zoo & Aquarium
WV Wheeling Ogle bay’s Good Zoo
WI Baraboo International Crane Foundation
Green Bay NEW Zoo
Madison Henry Vilas Zoo
Milwaukee Milwaukee County Zoological Gardens
Racine Racine Zoological Gardens
Canada Calgary- Alberta Calgary Zoo
Granby-Quebec Granby Zoo
Mexico Leon Parque Zoologico de Leon
Family Membership*:

*Membership benefits are subject to change at any time. Please visit this page for up-to-date benefit information. For additional information, please visit our FAQ.

Family Plus Membership*:

*Membership benefits are subject to change at any time. Please visit this page for up-to-date benefit information. For additional information, please visit our FAQ.

Family Deluxe Membership*:

*Membership benefits are subject to change at any time. Please visit this page for up-to-date benefit information. For additional information, please visit our FAQ.

**All rides are seasonal and their availability may be subject to weather, capacity, mechanical, and/or animal-related issues. Always check signs at entry on day of visit.

Contributor Membership*:

*Membership benefits are subject to change at any time. Please visit this page for up-to-date benefit information. For additional information, please visit our FAQ.

**All rides are seasonal and their availability may be subject to weather, capacity, mechanical, and/or animal-related issues. Always check signs at entry on day of visit.

Membership package includes:

*Membership benefits are subject to change at any time. Please visit this page for up-to-date benefit information. For additional information, please visit our FAQ.

Membership package includes:

* All rides are seasonal and their availability may be subject to weather, capacity, mechanical, and/or animal-related issues. Always check signs at entry on day of visit.

** Available respectively for Benefactor, Associate, Patron, President's Circle, and Keeper of the Kingdom Friends membership levels.

Free admission & parking with your membership!

or sign up below

$149.95

Family Membership

Family Membership*:
  • Admission for up to 2 adult cardholders
  • Admission for up to 6 children in your household under the age of 18
  • Free parking (1 vehicle per visit)
  • Free year-round Treehouse admission
  • Discounted admission to more than 100 zoos nationwide
  • 10% discount in Zoo shops
  • 10% discount at Zoo dining locations
  • Special members-only hours

*Membership benefits are subject to change at any time. Please visit this page for up-to-date benefit information. For additional information, please visit our FAQ.

$189.95

Family Plus Membership

Family Plus Membership*:
  • Admission for up to 2 adult cardholders
  • Admission for up to 6 children in your household under the age of 18
  • Admission for up to 2 guests each visit
  • Free parking (1 vehicle per visit)
  • Free year-round Treehouse admission
  • Discounted admission to more than 100 zoos nationwide
  • 10% discount in Zoo shops
  • 10% discount at Zoo dining locations
  • Special members-only hours

*Membership benefits are subject to change at any time. Please visit this page for up-to-date benefit information. For additional information, please visit our FAQ.

$249.95

Family Deluxe Membership

Family Deluxe Membership*:
  • Admission for up to 2 adult cardholders
  • Admission for up to 6 children in your household under the age of 18
  • Admission for up to 2 guests each visit
  • One ride per visit for each family member and guest on the Amazon Rainforest Carousel, Swan Boats, and PZ Express Kiddie Train
  • One free admission to Wings of Asia for each family member and guest per visit
  • Free parking (1 vehicle per visit)
  • Free year-round Treehouse admission
  • Discounted admission to more than 100 zoos nationwide
  • 10% discount in Zoo shops
  • 10% discount at Zoo dining locations
  • Special members-only hours

*Membership benefits are subject to change at any time. Please visit this page for up-to-date benefit information. For additional information, please visit our FAQ.

**All rides are seasonal and their availability may be subject to weather, capacity, mechanical, and/or animal-related issues. Always check signs at entry on day of visit.

$349.95

Contributor Membership

Contributor Membership*:
  • Admission for up to 3 adult cardholders
  • Admission for up to 6 children in your household under the age of 18
  • Admission for up to 4 guests each visit
  • One ride per visit for each family member and guest on the Amazon Rainforest Carousel, Swan Boats, and PZ Express Kiddie Train
  • One free admission to Wings of Asia for each family member and guest per visit
  • Free parking (1 vehicle per visit)
  • Free year-round Treehouse admission
  • Discounted admission to more than 100 zoos nationwide
  • 10% discount in Zoo shops
  • 10% discount at Zoo dining locations
  • Special members-only hours

*Membership benefits are subject to change at any time. Please visit this page for up-to-date benefit information. For additional information, please visit our FAQ.

**All rides are seasonal and their availability may be subject to weather, capacity, mechanical, and/or animal-related issues. Always check signs at entry on day of visit.

$89.95

Individual Membership

Membership package includes:
  • Admission for 1 adult cardholder
  • Admission for 1 guest per visit
  • Free parking (1 vehicle per visit)
  • Free year-round Treehouse admission
  • Discounted admission to more than 100 zoos nationwide
  • 10% discount in Zoo shops
  • 10% discount at Zoo dining locations
  • Special members-only hours

*Membership benefits are subject to change at any time. Please visit this page for up-to-date benefit information. For additional information, please visit our FAQ.

$500+

Friends Membership

Membership package includes:
  • Up to 3 adult names listed on your membership card, admission for children in the household under the age of 18 and 4 additional guests per zoo visit.
  • Free Premium Reserved Parking for 1 car in the Tiger Lot with 48-hour advance notice or free parking for 1 car in any of the Zoo’s parking areas.
  • One free ride per visit for each member and guest on the Amazon Rainforest Carousel, Swan Boats and SEPTA PZ Express*
  • Special hours, member's-only previews, and invitations to exclusive Friends of the Philadelphia Zoo events
  • One free admission to Wings of Asia for each family member and guest per visit
  • Invitation to the Benefactor’s Lunch; the chance to meet and mingle with a keeper or curator for an insider’s look at some of our most interesting Zoo jobs**
  • A private family/friend/ Behind the Scenes tour**
  • 100 free tickets to the Zoo donated in your name to an underserved area school or a charity of your choice**
  • Private dinner and tour with the Zoo president, Vik Dewan**
  • Opportunity to be co-Duty Officer for the Day, a full-day program providing additional management coverage on weekends documenting items that need attention, greeting guests, problem solving, working Zoo leadership to creatively enhance the guest experience and an all-around unique opportunity to experience the Zoo from an inside perspective**
  • Free year-round admission to Treehouse
  • Discounted admission to more than 100 zoos nationwide
  • 10% discount in the ZooShop
  • 10% discount in Zoo dining locations
  • Zoo Quarterly subscription
  • The satisfaction in knowing that your support helps 1,300 animals in the Zoo’s care!

* All rides are seasonal and their availability may be subject to weather, capacity, mechanical, and/or animal-related issues. Always check signs at entry on day of visit.

** Available respectively for Benefactor, Associate, Patron, President's Circle, and Keeper of the Kingdom Friends membership levels.